- Posted on June 29, 2015
Some firms tell us that they spend more than 40% of their time managing data and processes in all their departments to ensure they meet all regulatory compliance requirements….
- Posted on June 29, 2015
As business leaders, many things can keep us awake at night. Declining profits, increased competition or poor sales. However, one of the biggest and most persistent fear is that…
- Posted on February 19, 2015
Customer Relationship Management (CRM), is really a business culture, based on customer focus. It is about identifying, acquiring and retaining profitable customers. CRM is often thought of as software,…
- Posted on February 18, 2015
We have already discussed how Marketing and Sales can benefit from using CRM. In this article we will look at the impact on Customer Service in a business. Customer…
- Posted on February 18, 2015
Welcome to this discussion on what CRM can do for a business. Today we will look at how CRM can impact the sales process. As we saw on the…
- Posted on August 4, 2014
One of CRM Online’s clients is working even smarter and has doubled its turnover after installing our powerful new technology tools designed to help with Customer Relationship Management (CRM)….