Our Solutions

All of CRM-Online's products and services are related to CRM, enabling us to focus in this area and develop outstanding expertise and understanding, which means delivery of solutions that work for you.

At a time when identifying, acquiring and retaining clients is more crucial than ever, building client satisfaction and loyalty in an effective, productive and profitable way is critical to your success. Regardless of how, when or where your clients, partners and prospects choose to interact with your company, your ability to successfully manage these relationships gives you a decisive advantage in markets crowded with fierce competition.

An effective CRM solution leverages technology to foster better business practices, facilitates effortless information and knowledge exchange, and enables you to analyse, manage and synchronise sales, marketing and customer care across all points of contact. The ultimate aims to help you acquire and retain profitable clients that will help you grow your business.

Although setting up and supporting CRM is our main product focus - we also undertake integration of financial, resource planning and other applications.  A number of sister companies involved in web application development, Business Intelligence and data management (cleansing, restructuring...) mean that you can take advantage of these related services for a complete solution.

If you wish to discuss any of these options further please click here or call us on the number shown above.

If you are unsure whether you require a CRM solution read What is CRM? to learn more click here

If you want to know more about some of the CRM systems we use click in the sub menus on the left.

 

To view some of the 3rd party products we provide to enhance CRM systems please select from the drop down submenus on the left or click here.

Most of these products are available for integration with our CRM packages but can also be used standalone or be integrated with other applications (networked or web based).