Our Solutions

All of CRM-Online's products and services are related to CRM, enabling us to focus in this area and develop outstanding expertise and understanding, which we hope means delivery of solutions that work for you.

At a time when identifying, acquiring and retaining clients is more crucial than ever, building client satisfaction and loyalty in an effective, productive and profitable way is critical to your success. Regardless of how, when or where your clients, partners and prospects choose to interact with your company, your ability to successfully manage these relationships gives you a decisive advantage in markets crowded with fierce competition.
An effective CRM solution leverages technology to foster better business practices, facilitates effortless information and knowledge exchange, and enables you to analyse, manage and synchronise sales, marketing and customer care across all points of contact. The ultimate aims to help you acquire and retain profitable clients that will help you grow your business.
 

Read What is CRM? to learn more click here

Please see more information about our CRM systems in the sub menus.

Although setting up and supporting CRM is our main product focus - we also undertake integration of  financial, resource planning and other applications.  We have a number of sister companies involved in web application development, Business Intelligence and data management (cleansing, restructuring...)

Please view our detailed products information from the drop down submenus on the left. Most of these products are available for integration with our CRM packages but can also be used standalone or be integrated with other applications (networked or web based).