CRM Online's range of hosted and inhouse CRM solutions aid project-based organisations in maximising resource utilisation, facilitating project delivery, providing real-time project management visibility and accelerating project billing.Our customisible CRM (integrated financial accounting software solution) allows professional services companies to achieve key competitive advantages:

• Increased staff utilization through improved time management, automated activity management and simplified time entry
• Improved project delivery through real-time project management, visibility, alert notifications and forecasting
• Improved project profitability with project budgeting and job costing for real-time project status, progress, percentage complete and point in time profitability review
• Shorter cash generation cycles via automated customer billing

CRM Online delivers an integrated front-to-back office industry specific software solution which automates the entire professional services customer life cycle from marketing to client acquisition to project delivery to time entry to automated billing to successful project delivery to customer longevity and increased customer share.

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