Who we are

We are a new breed of consultancy that bring clarity to businesses and organisations through down-to-earth consultation and implementation of integrated business improvement tools.

Although we retain a keen focus on Client Relationship Management (CRM) solutions, we take a holistic approach that ensures we deliver complete, integrated and hassle free solutions.

With a unique mix of consultancy, tools, techniques and implementation we deliver practical, affordable and powerful business solutions that will help you grow, work smarter and remain profitable in these challenging times.

Our areas of expertise

All of CRM-Online's products and services are related to CRM, enabling us to focus in this area and develop outstanding expertise and understanding, which we hope means delivery of solutions that work for you.

We have had the opportunity to focus on the following industries (click the links to read more):

• Manufacturing
• Financial Services
• Property Services
• Business or Professional Services
• IT Services & Support
• Marketing Services
• Charity and Not for Profit Organisations
• Education

We take a friendly yet professional approach

The company has a healthy mix of business and technical consultants, helping us to deliver solutions that will use the most effective technologies  that will work in harmony with your people and processes.
We work closely with our clients and pride ourselves in:

• Applying the highest standards of excellence in the quality of our products, services and processes
• Developing positive and satisfied clients every time
• Having the flexibility to listen and respond to our clients needs
• Having a friendly and positive attitude towards our clients and our internal processes
• Understanding that happy and satisfied clients affect our bottom line
• Embracing change – is there a better way?

Our reputation

We have many happy clients and are driven by our reputation to be the best at what we do. We would be happy to connect you with satisfied clients so you can asses CRM Online as a supplier and how CRM could help transform your business

"I found the CRM a very good implementation - it does exactly what it says on the tin. It also helped that the CRM-Online people took the time to understand our business and empathised with what we wanted. They did a really good job." Financial Services Customer

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